Your social media partner

KEEPING ONLINE GAMING SOCIAL MEDIA BRANDED VULNERABLE CHARITY YOUNG COMMUNITIES
SAFE AND ENGAGED 24/7

Spark conversations. Ignite fundraising.

Our Community Management drives results for charities like yours.

Find out how we work with RNIB to boost impact, engagement and grow their audience by +169%

What We Do.

Flexible & experienced social media and content moderation services for charities, brands and agencies

Services include: Social Media Moderation, Gaming Moderation, Content Moderation & Online Safety, Community Management, Social Media Engagement, Risk & Reputation Management, Influencer Due Diligence & Strategy.

24/7/365.

OUR SERVICES

TRUSTED BY

brands and charities you know, respect and love

Social Media Moderation Specialists

We provide expert content moderation, community management and online safety across all social media platforms including:

FREE ONLINE SAFETY CHECKLIST

Grab your free online safety checklist and take action to protect your brand and communities online.

This free resource has been developed by online safety experts and professional moderators to help you:

Create welcoming, positive brand experiences
Keep your employees, audience and online communities safe
Put online safety at the heart of your digital campaigns

Case Studies

Find out how we support forums and channel-based communities.

Prostate Cancer UK and StrawberrySocial: Ensuring Safe and Supportive Online Communities

"We would recommend StrawberrySocial because they took the time to understand who we are and what we are about, and are always there when we need to get hold of them. They also save us significant costs.” Sue Boyes, Peer Support Manager - Prostate Cancer UK Read More

NSPCC and StrawberrySocial: Enhancing Social Media Safeguarding and Crisis Management

"Because our services are both unique and may, at times, contain sensitive material, we had a real need for a team that could be available 24/7 but also had the training and fortitude to effectively manage online spaces, and know when to escalate anything immediately which would require review by the Helpline team." Lizzie Carse, Social Media Manager - NSPCC Read More

Which? and StrawberrySocial: Delivering Trusted Community Engagement and Social Media Moderation Support

"What impressed me most was how StrawberrySocial was able to pick up our community needs so quickly; during our initial briefing I spent hardly any time explaining the technology because everyone already understood the mechanics of using our systems." Jon Stricklin-Coutinho, Community Manager - Which? Read More

Supporting NDCS: Enhancing Community Engagement and Safeguarding with Out-of-Hours Moderation

“The Leadership’s biggest issue was our mental health and they wanted to make sure that we had a break and not have to think about work outside of hours. Without StrawberrySocial, my mental health and wellbeing would be through the floor." Kate English, Senior Social Media Officer - NDCS Read More

How StrawberrySocial Strengthened Blue Cross’ Community Engagement and Facebook Fundraising Efforts

“The StrawberrySocial team are hard-working, approachable and passionate about the subject matter, which really comes across in their community engagement not only to us but our followers as well. I wouldn’t hesitate in recommending them as a moderation agency.” - Caroline Dolan, Blue Cross’ Social Media & Communications Officer Read More

Facebook Fundraising Crash affects UK Charities

Facebook Fundraising Crash affects UK Charities “We have built a real, honest relationship of trust since starting with the team. … Read More

NSPCC Game Safe Festival 2024 Case Study

“The number one goal of hosting a gaming festival was to prove that Gaming could be both entertaining, and safe, for children. With 18 hours of live streamed gaming, featuring over 200 gamers, and reaching an audience of over 370,000, having the support of online safety and moderation experts StrawberrySocial was crucial for us.” - NSPCC Read More

SuperAwesome Fortnite Live Stream Moderation

Combining high levels of user engagement and visibility, with an appreciation for the specific needs of live, branded safety, StrawberrySocial’s crack team of live stream moderation experts were crucial to the success of this large-scale, fun, and interactive influencer-run gaming event; attracting thousands of community members eager to get involved with the games, and the brand. Read More

Dementia UK Social Media Moderation and Engagement Training

Dementia UK social media Moderation training Bespoke moderation training for specialist charity Specialist dementia nursing charity, Dementia UK enlisted StrawberrySocial to design … Read More

Specialist Social Media Support for Blackbridge Communications Agency

Specialist Social Media Support for Blackbridge Communications Agency How agencies use white-label social media support to protect client delivery When … Read More

Managing Risk and Social Engagement for a High-Profile Charity Campaign

Managing Risk and Social Engagement for a High-Profile Charity Campaign The Project Leading children’s charity, Action for Children, enlisted StrawberrySocial … Read More

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