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StrawberrySocial

    • Engagement & Community Management

      Always-on, on-brand engagement across every channel. We respond, nurture and grow your community so you never miss a conversation.

    • Influencer Compliance & Due Diligence

      Rigorous vetting and monitoring of influencer partnerships to keep your brand compliant and protected from reputational risk.

    • Moderation & Brand Safety

      Round-the-clock moderation that protects your reputation. We manage escalations and keep your spaces safe.

    • Insights & Strategy

      From audits and channel reviews to platform changes and emerging trends, we help organisations turn insight into action.

    • Work with us

      Join the team behind some of the world’s most active online communities. Explore careers, freelance opportunities and life at StrawberrySocial.

    • press

      Latest company news from the StrawberrySocial team.

  • Case studies
    • Blog

      Insights and strategies for building safer online communities and stronger brands

    • Safety Resources

      Guidance, tools and practical resources to help organisations build safer, healthier online communities.

    • AI Moderation Hub

      The latest updates on AI, online safety, platform policy and moderation trends shaping digital communities.

    • Engagement & Community Management

      Always-on, on-brand engagement across every channel. We respond, nurture and grow your community so you never miss a conversation.

    • Influencer Compliance & Due Diligence

      Rigorous vetting and monitoring of influencer partnerships to keep your brand compliant and protected from reputational risk.

    • Moderation & Brand Safety

      Round-the-clock moderation that protects your reputation. We manage escalations and keep your spaces safe.

    • Insights & Strategy

      From audits and channel reviews to platform changes and emerging trends, we help organisations turn insight into action.

    • Work with us

      Join the team behind some of the world’s most active online communities. Explore careers, freelance opportunities and life at StrawberrySocial.

    • press

      Latest company news from the StrawberrySocial team.

  • Case studies
    • Blog

      Insights and strategies for building safer online communities and stronger brands

    • Safety Resources

      Guidance, tools and practical resources to help organisations build safer, healthier online communities.

    • AI Moderation Hub

      The latest updates on AI, online safety, platform policy and moderation trends shaping digital communities.

INSIGHTS & STRATEGY

Not every trend deserves your attention. We help brands identify the insights, opportunities and risks that actually matter, turning social media activity into clear, confident strategic decisions.

Social media has changed. Platforms are evolving faster than ever, audiences are fragmenting, algorithms are shifting and online safety concerns are increasingly influencing where and how organisations engage.

A successful social media strategy is no longer just about content. It is about understanding where your audiences are, building meaningful engagement, managing risk, protecting your reputation and ensuring every platform supports your wider organisational goals.

At StrawberrySocial, we help charities, brands and agencies develop practical social media strategies that balance growth, engagement and community safety. Whether you’re reviewing your channel mix, launching a new campaign, responding to platform changes or building a long-term roadmap, we provide the insight and expertise needed to make confident decisions.

From audience research and platform selection to governance, moderation planning and community engagement, we help you create a strategy that is built for today’s social media landscape.

our services in detail

Using market-leading social listening software to understand consumer behaviour and the drivers of online engagement. This data can then be used for building personas, identifying segmentation opportunities, support content marketing initiatives and form the foundations for your digital and social strategy. 

It’s surprising how often we speak with clients and analytics is taken for granted – Facebook insights will give you all the data you need right… wrong. From UTM tagging protocols through to multi-touch attribution, we will recommend the best analytics and reporting framework aligned to your strategy.  
 

Make more confident social media decisions with expert guidance, practical insight and a strategy built around your organisation.

Case Studies

Learn more about how we can help with your organisation’s forum and/or channel-based communities.