Author: Jennifer Puckett

Jennifer has almost 20 years of experience building online communities and supporting brands with their social media presence. She is passionate about working with at-risk and specialised communities such as charities and family-friendly online entertainment. Throughout her career, Jennifer has worked with international organisations as well as US-based companies (where she’s from); including clients such as NSPCC, Just Eat and Disney. She has built support departments and her work as a trainer, mentor, and people manager has helped her build large-scale communities.