COMMUNITY MANAGEMENT FOR CHARITIES
Drive donations and boost impact with specialist charity community management from StrawberrySocial.
Spark conversations.
Ignite fundraising.
These days, community engagement isn’t an optional add-on. It’s the whole point.
A growing number of our charity clients are investing in our specialist charity community management support to boost fundraising efforts and impact.
Ensure a thriving, positive and active community 24/7 through daily community building and unique customised engagement activity.
- Reach and engage more donors
- Take pressure off your in-house social media team, especially out of hours
- Keep your online community safe
Why choose StrawberrySocial as your community management partner?
Our team are experts in the art of community management for charities.
- We have vast experience keeping vulnerable audiences and youth-centric communities safe and engaged.
- We can cover all hours of the day, and night, weekends, bank holidays and staff holidays at short notice, 24 hour client cover.
- We are proud to provide expert community management support to leading charities including RNIB, Blue Cross and RSA.
What's included
We can support your internal team during office hours, or take over during evenings, holidays and weekends.
Work with our experienced team to layer community management and engagement over moderation for a blended approach.
- Adapt to changing traffic levels
- No long contracts
- Sprints, campaign and holiday cover and short-term trials available
For truly safe, engaged and positive online spaces, you need humans at the helm. Your online community does not want to talk to a bot.
Human interaction is even more critical for charities, whose communities often include vulnerable or at-risk members.
Our team of human community managers maintain positive, safe online spaces, ensuring your communities are protected from harmful content while fostering healthy engagement. We provide responsive, consistent, authentic community engagement which helps build trust and ultimately boosts income.
StrawberrySocial are the online safety experts. We supply best practice safety services alongside audience engagement as standard.
- Over 60 collective years of social media experience
- A global, diverse, multi-lingual team
- Well versed in safeguarding, procedural and house rules implementations
- NSPCC/CEOP trained in online safety
- DBS checked (enhanced)
- On the UK Government’s Directory of UK Safety Tech Providers
- Moderation Gateway certified
- IWF member
“We’ve seen 169% overall audience growth since starting regular engagement with StrawberrySocial. We’ve had someone tell us that seeing RNIB repeatedly stand up for the cause on social media meant they were delighted to sign up for a regular donation when a face-to-face fundraiser knocked on their door.”
Head of Social Media, RNIB
“We just wanted to say how amazing the social media team are! It’s been a massive boost having your messages, comments and emails of support. Keep up the good work.”
Dementia UK community member
“StrawberrySocial has worked with Blue Cross since 2021, connecting, engaging and, in the case of Instagram, growing new audiences by 67%. The high level of engagement has made our audience feel enthusiastic and empowered to share updates on their pets with us and the rest of our community. It’s these organic conversations that make the most difference.”
Blue Cross Social Media Team
Have you got a campaign in mind, or simply looking for that extra back-up?
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Join the charities driving more donations through community engagement with StrawberrySocial.
