The latest in AI and social media moderation. What’s changing, and why it matters.
Curated by our team of content moderation experts, the AI and Moderation Hub brings together the latest news, platform updates, policy shifts (including the Online Safety Act), and practical resources, all in one place.
Whether you a charity marketer working with AI and navigating risk or a brand social media manager keeping online communities safe and engaged, this hub is here to help you make informed decisions and confidently manage your digital spaces.
AI and Content Moderation News
MrBeast removes YouTube AI tool after backlash
Fri 27 Jun 2025
MrBeast has removed a YouTube thumbnail generator that used artificial intelligence (AI) after a backlash from creators.
Meta Says It Fixed an Issue That Led To Erroneous Facebook Group Suspensions
Wed 25 Jun 2025
Thousands of Facebook groups have been suspended, with many blaming faulty AI-detection for incorrectly tagging them as violating the platform’s rules.
ChatGPT May Be Eroding Critical Thinking Skills, Study Finds
Mon 23 Jun 2025
Does ChatGPT harm critical thinking abilities? A new study from researchers at MIT’s Media Lab has returned some concerning results.
BBC threatens AI firm with legal action
Sat 21 Jun 2025
The BBC is threatening to take legal action against an AI firm whose chatbot the corporation says is reproducing BBC content "verbatim" without its permission.
Accounts peddling child abuse content flood some X hashtags as safety partner cuts ties
Wed 18 Jun 2025
Thorn, a nonprofit that provides detection and moderation software related to child safety, said it canceled its contract with X after the platform stopped paying it.
Meta AI searches made public
Fri 13 Jun 2025
The BBC reports that 'One internet safety expert said it was "a huge user experience and security problem" as some posts are easily traceable to social media accounts.'
Meta plans to replace humans with AI to assess privacy risks
Sat 31 May 2025
According to internal company documents obtained by NPR, up to 90% of all risk assessments will soon be automated.
More than half of top 100 mental health TikToks contain misinformation, study finds
Sat 31 May 2025
Guardian investigation reveals promotion of dubious advice, questionable supplements and quick-fix healing methods.
Online Safety Act Updates
New rules for a safer generation of children online
In July 2025, the Protection of Children Codes (“Codes”) are expected to come into force.
Rising harms, new rules: Why the Online Safety Act matters
23 June 2025
Online harms survey of 2,000 adults and 1,000 UK children found an 8% increase in the number of 9-17 year olds that have experienced harm in the last 12 months.
Important dates for Online Safety compliance
The Online Safety Act makes companies that operate a wide range of online services legally responsible for keeping people, especially children, safe online. If you provide an online service, there are actions you must take when duties come into force.
Online Safety Act Ofcom Sessions: Videos on Demand
The Online Safety Act explained: How to comply with the rules to protect children. Access session materials and on-demand videos. Content will be available until 4th July 2025.
