Enterprise-level moderation for your agency, without the overhead
Tap into our resources and proven processes whenever you need them – no long-term contracts required.
We handle setup, training, and governance; you simply choose the hours or campaigns.
- Scale seamlessly as clients’ needs grow
- Boost campaign ad spend ROI
- Maintain your agency’s look and feel with fully custom branding
- Take pressure off your in-house social media team, especially out of hours
Your plug-and-play, white label moderation solution
Need us for a one-off product launch stream? Scaling up for a major competition with thousands of entries? Client caught in a sudden social media storm? We’ve got you.
With years of experience supporting top brands, we have the expertise and agile workflows required to handle campaign pressures and fluctuations effortlessly.
- Adapt to changing traffic levels
- Flexible SLA Options: choose from 24/7 coverage, extended-hours support, or campaign-only bursts. No long contracts required.
- Sprints, campaign, holiday cover, and short-term trials available
For truly safe, engaged and positive online spaces, you need humans at the helm.
Our community managers are highly skilled and completely tech-agnostic. They are adept at leveraging existing in-house platforms, AI-powered filters, and third party tools, to protect your clients’ audiences from harmful content in real time.
They are experts at swiftly de-escalating potential crisis and providing responsive, consistent moderation – nurturing authentic engagement and brand loyalty with every interaction.
StrawberrySocial are the online safety experts. We supply best practice safety services alongside audience engagement as standard.
- Over 60 collective years of social media experience
- A global, diverse, multi-lingual team
- Well versed in safeguarding, procedural and house rules implementations
- NSPCC/CEOP trained in online safety
- DBS checked (enhanced)
- On the UK Government’s Directory of UK Safety Tech Providers
- Moderation Gateway certified
- IWF member
Protect your clients’ brand reputation and assess influencers’ safety and suitability with Influencer Vetting by StrawberrySocial.
Our influencer investigators are professional moderators and certified online safety experts and highly trained to spot problematic content in context.
We can review influencer content for:
- Brand sensitive topics
- Controversial topics
- Notable brand mentions
- Interactions with competitors
- Copyright infringement
- ‘Cause’ affiliations
Let us handle the logistics to keep campaigns and competitions running smoothly, so you can focus on strategy and creative.
Competition terms & conditions review
Verify every entry against T&Cs and flag issues.
Competition management
Process entries, notify winners, and handle prize fulfilment logistics.
Real-time compliance audits
Continuous checks to ensure regulatory and brand guidelines are met.
Data reporting & insights Custom dashboards and post-campaign reports on engagement, sentiment, and trends.
Tagging & categorisation Organise comments and entries with metadata for easy retrieval and analysis.
Multi-language support Moderate and review entries in multiple languages to serve global audiences and localised campaigns.
Crisis response co-ordination
Dedicated incident management workflows to de-escalate and resolve urgent situations.
Why choose StrawberrySocial as your white label content moderation partner?
Join the top agencies protecting their clients’ brand reputations and boosting social media campaign ROI with our proven, white-label moderation service.
Best-in-class moderation
StrawberrySocial is trusted by leading youth-focused brands, mental health charities and regulated industries where precision and care are critical.
Rapid integration
Add expert, human-led moderation services to your agency in days, not weeks. Our professionally trained moderators, industry experience and proprietary, field-tested onboarding process eliminates lengthy training or complex system integrations, so you’ll be up and running with StrawberrySocial’s seamless workflow in just a few days.
Expertise across regulated industries
From pharma and banking to alcohol, telecoms, and FMCG, we know the rules, and we keep your clients compliant and protected.
Tailored to your requirements
Our team of experts have the knowledge and skills to protect and engage your clients’ online audiences in 20+ languages 24/7/365. We pride ourselves on being able to tailor our services to each of our clients’ requirements, whether it be short-term campaign support, projects, gap filling, multi-lingual cover or out of hours support.
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+169% overall audience growth
+308% LinkedIn engagement
+90% Instagram engagement
+169% overall audience growth
+308% LinkedIn engagement
+90% Instagram engagement
+169% overall audience growth
+308% LinkedIn engagement
+90% Instagram engagement
We’ve had someone tell us that seeing RNIB repeatedly stand up for the cause on social media meant they were delighted to sign up for a regular donation when a face-to-face fundraiser knocked on their door.
StrawberrySocial has worked with Blue Cross since 2021, connecting, engaging and, in the case of Instagram, growing new audiences by 67%.
The high level of engagement has made our audience feel enthusiastic and empowered to share updates on their pets with us and the rest of our community. It’s these organic conversations that make the most difference.
“Rigorous, professional, friendly, approachable, confident and knowledgeable – all adjectives I use to describe the service we receive from StrawberrySocial. And beyond this, they are always just lovely to work with. The quality of thinking, the outputs and the drive to deliver outstanding social content – event when working on a short-term contract – has always stood out for me. I don’t think twice about giving Rebecca and the team a call if we ever need additional support, and they always deliver.”
Ben Nunn, Blackbridge Communications
“Flexible and proactive in their approach to partnership collaborations. Hit the ground running and deliver results for client accounts across a variety of industries.”
Stefan Evans, Social Chain
“I wanted to say a HUGE thank you for all your help on our projects – it has been such a game changer to have you on board, and a genuine pleasure to work with you on each live stream!”
SuperAwesome
“SuperAwesome is lucky to be partnered with StrawberrySocial. They have continually provided us with custom solutions for classification and moderation, and have some of the best and most insightful moderators and managers in the business. Their depth of knowledge and willingness to get things solved is unmatched.”
Lynn Snyder, Community Systems Lead, SuperAwesome
We just wanted to say how amazing the social media team are! It’s been a massive boost having your messages, comments and emails of support. Keep up the good work.
- Dementia UK Community Member
Talk to us about expert content moderation on-demand, branded for your agency
