WHO WE WORK WITH
We specialise in working directly with brands, as well as digital, advertising, PR and employer branding agencies.
“SuperAwesome is lucky to be partnered with StrawberrySocial. They have continually provided us with custom solutions for classification and moderation, and have some of the best and most insightful moderators and managers in the business. Their depth of knowledge and willingness to get things solved is unmatched.”
Lynn Snyder, Community Systems Lead, SuperAwesome
“StrawberrySocial are a fantastic agency. They deliver above and beyond expectations and make the transition of using an agency very easy. Their onboarding time is quick and, as they’re Social Media and Crisis Management specialists, they only need to focus on learning our business processes.
They have a very personal touch and overall really care about supporting their clients. I would definitely recommend them to anyone looking for Social Media Moderation support.”
Preena Kamle, Social Media Customer Service Manager, Just Eat
“We have built a real, honest relationship of trust since starting with the team. There have been times that we have had to have really difficult conversations during a crisis or escalation and we’ve bonded through these conversations. We’ve become real friends through these difficult times.”
Lizzie Carse, Social Media Customer Service Manager, NSPCC
“Basically, I know the level of communication, I know the level of service is going to be top notch, reliable, and on time. Communication from their team is ongoing and clear.”
Jon Stricklin-Coutinho, Social Media Customer Service Manager, Which?
“We would absolutely recommend StrawberrySocial. What is great, is that even though the proposal to expand our moderation and engagement services was approved quickly for us, StrawberrySocial was so helpful to talk about our needs, our barriers, and how best to use their support.”
Kate English, Senior Social Media Officer, NDCS
“We feel reassured that when we leave the office, StrawberrySocial carries on the job of supporting men and their loved ones. They are friendly and approachable with a light touch and are very good at flagging issues and solving challenges. They understand the context of highly complex conversations involving medical treatment and side effects. We would recommend StrawberrySocial because they took the time to understand who we are and what we are about, and are always there when we need to get hold of them. They also save us significant costs.”
Sue Boyes, Peer Support Manager, PCUK
Outsource your online comms moderation. Let us manage your approach to risk.
